Overview

POSITION TITLE

ADMINISTRATOR

WORKING TITLE

District Field Operations Manager

SCHOOL/DEPARTMENT

Transportation

LOCATION

One of the 23 field offices

PAY GRADE

Administrator Band 4

FLSA STATUS

Exempt

REPORTS TO

Senior Administrator-Area Field Operations Manager

SUPERVISES

2 Transportation Team Leaders; approximately 70 Bus Drivers

WORK WEEK SCHEDULE

Monday-Friday

WORK HOURS

7:30am-5:30pm

(Must be available by phone and email 5:30am to 9:00pm)

NUMBER OF MONTHS PER YEAR

12

POSITION PURPOSE:

Supervises and oversees the transportation operations district and the daily transportation services of the assigned district. Administers and analyzes procedures, guidelines, and criteria governing operations of the school buses as well as trains staff on these items. Actively monitors, reviews, and corrects performance issues that involve team leaders and the transportation employees that are assigned to them. Responsible for the productivity and efficiency of the assigned district. Provides professional leadership, promotes quality customer service, and makes solid and timely decisions to ensure safe and compliant transportation services.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES

• Comprehensive knowledge and understanding of applicable laws and Wake County Public School System (WCPSS) policies, practices, and procedures affecting transportation of students;
• Working knowledge of Microsoft Office, specifically with Excel; Google Apps;
• Ability to maintain effective and efficient school transportation services program in an assigned district,

including the review of planned bus routes and schedules, and the resolution of school transportation problems on a timely basis;

• Ability to maintain professional and emotional control under stress. Reflects appropriate response to situations, while maintaining a professional and personal demeanor;
• Ability to establish and maintain effective working relationships with parent customers, school officials, school administrators, teachers, support staff, and other community groups.

EDUCATION, TRAINING, AND EXPERIENCE

• Associates degree from an accredited college or university; AND
• Five years of school bus transportation experience; AND
• Two years of leadership and supervisory experience.

An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered.

CERTIFICATION AND LICENSE REQUIREMENTS

• Hold and maintain a valid North Carolina Commercial Driver's License (CDL) with Passenger and School Bus endorsements.

SPECIAL REQUIREMENTS

• Ability to respond to urgent work requirements at any time. Must be willing to work unusual hours when emergencies, such as inclement weather, affect bus operations, and as required. No lengthy vacations during peak periods;
• May operate a school bus in unusual or emergency situations.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in business administration or related field;
• Two years of school bus transportation experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

WORKING CONDITIONS:

PHYSICAL ENVIRONMENT

Must be able to use a variety of office equipment such as computers, scanners, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull, or exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical requirements are consistent with those for heavy work. The department can contact the school’s Physical Therapist for assistance, if needed, teach proper lifting techniques.

WORK ENVIRONMENT

Must be able to work in an office environment and come into direct contact with school system staff, students, and the public. Work is performed in a normal office environment with adequate temperature and lighting levels, and outside in varying weather and temperature conditions.

EFFECTIVE DATE:8/2022

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.